Need help with the Mindtrek app?
We’re here to help. If you’re having issues with the app, have questions about your account, or want to share feedback, email us directly at support@mindtrek.app.
Frequently Asked Questions
Yes, during our Early Access. All Daily Walks and Treks are free to explore.
Choose a Daily Walk for a quick reset or select a Trek for a deeper experience. Press play and start walking. Your phone can stay in your pocket.
Treks are guided self-care walks mapped to real paths. Each one includes audio guidance, location-based prompts, and reflection points.
Daily Walks are short, guided audio sessions (18–20 min) for clarity and calm. You can take them anytime - during a commute, break, or walk around the block.
Before you walk, you’ll choose a focus like calm, clarity, energy, or reflection. This helps Mindtrek suggest walks that match your mood or intention.
Daily Walks work anywhere. However, Treks rely on GPS to align prompts with your physical route.
Daily Walks are available everywhere. Treks are currently live in NYC, with more cities coming soon.
Yes. You’ll see time spent walking, your chosen wellness focuses, and a reflection log after each walk - like a walking journal you build over time.
You can delete your account directly in the app: go to You → Profile Settings → Account & Security → Delete Account. If you need help, please contact us at support@mindtrek.app.
We’re so grateful you’re testing Mindtrek in its early days. It might be a little rough around the edges, and your feedback really helps us improve.
If you run into a bug or any route issues or hazards, email us at support@mindtrek.app — we’d love to hear from you and get it on our radar.
Disclaimer: Mindtrek does not provide medical or emergency services. Please contact a licensed provider if you need professional care.
